Privacy & Policy

Central-សង់ត្រាល់ respects the privacy of the people who use it. This policy explains what we collect, how we use it, and the rights you have over it.

1. Information we collect

  • Account information: name, email address, phone number, sex and profile picture, as entered when you register or edit your profile.
  • Guest information: if you sign in as a guest to write to us, we keep only the name you gave and the messages you sent.
  • Messages you send to our team through the app.
  • Reports: the content, date, time, place and any images you attach.
  • Basic technical information about the device and the connection, needed to run and secure the app.

2. How we use it

  • To create and manage your account and verify sign-in.
  • To receive, process and reply to the messages and reports you send.
  • To show news, video and other content in the app.
  • To improve the quality, stability and security of the service.
  • We do not use your personal information for third-party advertising.

3. Sharing

  • We do not sell or rent your personal information.
  • We share it only where the law obliges us to, or on a lawful request from a competent authority.
  • Technical providers who help us run the system may access only what is necessary, under confidentiality terms.

4. Device permissions

  • Photos and storage: to choose a profile picture and attach images to a report.
  • Location: to attach a location to what you send, when you allow it.
  • Microphone: to record audio, only when you start that yourself.
  • You can refuse or withdraw these permissions at any time in your device settings.

5. Retention and security

  • Data is sent over encrypted connections (HTTPS) and stored on protected servers.
  • We keep your information only as long as needed for the purposes above, or as the law requires.
  • No system is completely secure, however carefully it is protected.

6. Your rights

  • You can view and edit your profile information in the app.
  • You can request a copy of your data, or ask us to delete your account and data.
  • To exercise these rights, contact us using the details below.

7. Children

This app is not aimed at children under 13. If we learn that we have collected information from a child unintentionally, we will delete it.

8. Changes to this policy

We may update this policy when features or legal requirements change.

9. Contact us